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Virgin Media named as worst broadband provider in survey
Over the last twelve months, Virgin Media customers are the most likely to have experienced an issue with their broadband services. The latest Which? research shows that of all the UK's biggest broadband providers, Virgin Media customers are the most dissatisfied....
High praise for MFTS – the reviews are in
Professional, courteous and helpful. These are just some of the words used to describe MF Telecom Services. Read the recent MFTS reviews on google. There is so much information on the internet, sometimes it's hard to know which company to choose, or what product to...
Full-fibre network ultrafast broadband for all users on Jersey
Jersey, the largest of the Channel Islands, has just completed the rollout of its full-fibre network to 40,000 homes and business premises. This makes Jersey the first jurisdiction in the world to provide fibre-to-the-home for 100% of broadband users. Jersey Telecom...
The state of the mobile signal on our roads
We may be preparing for 5G, with superfast broadband in our cities, but what about our road network? The UK still has over 49,000 miles of road with little or no mobile signal. According to the RAC Foundation, the UK has around 5,500 miles of road (2%) where...
The problem with Siemens HiPath 3000 telephone systems
The Siemens HiPath 3000 telephone systems were declared obsolete in 2016 and no longer supported by the manufacturer from 2017 onwards. We now see many users reporting a problem with Siemens HiPath 3000 telephone systems. Despite this, MF Telecom Services continues...
Mobile network performance in the UK
The UK's overall top performing mobile operator is EE, however mobile network performance varies depending on whereabouts in the UK you live. Results of the RootMetrics 1H 2017 report RootMetrics is an independent mobile analytics firm that measures mobile network...
Don’t disregard SIP for VoIP
With BT phasing out the UK Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) by 2025, SIP trunking will replace traditional phone lines running from a phone system to the national, international and mobile telephone networks. ...
Telephone service downtime is damaging reputations
Customers expect 24/7 service and superfast 4G internet coverage, therefore when a telecom service goes down, it's at the expense of the provider's reputation, no matter the reason. A recent survey by OneServe questioned 500 telecoms executives about their experience...
One in five UK broadband customers are unhappy with their service
When it comes to household utilities, broadband services are the most disappointing, says Ofcom. With one in five of the UK's 24 million broadband customers unsatisfied with their service, frustration over slow internet speeds comes out top as the most complained...