Market-leading IT support for businesses in Essex
MFTS offers professional outsourced business IT solutions in Essex.
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Stuck in a rut with the same IT support company that no longer works for you?
Repeated poor response times, a major project failure, high costs or an obvious skills gap, are all signs that something needs to change.
When you reach the point where you know your existing IT provider is no longer right for you, it’s time to think about change.
Of course, we understand the hesitancy. Will it be a stressful process? Will it be difficult or time consuming? If you work with the right partner, the answer is no. When you work with a professional, such as us, you needn’t concern yourself with any of these concerns as we’ll handle the process for you.
At MFTS, we pride ourselves on delivering an excellent customer experience from day one. As such, our comprehensive onboarding process is a key part of this experience. We can guarantee you’ll get qualified PRINCE2 project managers that take care of your installation.
Reasons to choose MFTS as your outsourced IT support and services provider
For business IT support in Essex, MFTS offers a wide range of solutions. These include:
Around the clock monitoring service
Dedicated Account Managers you have direct contact with
Tailor made IT solutions built to give you maximum benefit
All your IT support needs taken care of proactively
State-of-the-art network monitoring and management to keep you up-to-date
World-class secure cloud data backup services
Full support for Microsoft Office 365 and many other solutions such as Cyber Security
Outsourced business IT support and services across Essex
When you outsource your IT, this enables you to protect your business. At the same time, it can take away the hassle of having to monitor and manage your own IT network.
In the modern working environment, businesses now have to manage multiple working set-ups. As such, access to fast IT support is vital. With this in mind, we have carefully designed a range of flexible IT support packages to suit your business’ specific needs regardless of the size or the nature of how you work.
To ensure they are up to date in the latest technologies, all our engineers regularly undertake vendor-based training.
Outsourcing your IT support and services makes financial sense
It’s a costly process if you fall victim to a systems failures or Cyber-attack. These things can and do happen, especially in the current climate.
However, by using a reliable IT Support company, you can mitigate these risks.
Our scalable and affordable monthly pricing means you’ll know exactly what you are paying for each month.
You may be surprised to know that it can be much cheaper than using in-house IT staff. Additionally, many SME’s find that by outsourcing their business IT support, they have more to dedicate to their business knowing their IT services are in safe hands.
Helping us provide the market-leading business IT support and services across Essex
As a specialist Essex IT support company, we only work with the best partners. All of our IT experts hold accreditations with many market leading IT suppliers such as Microsoft, Cisco, Draytek, N-able, SentinelOne. This enables us to be proactive in the maintenance of your IT Network to monitor and maintain its overall health and performance.
A host of IT services and support for Essex businesses
Cyber Security: You can’t afford not to have a robust security plan and cyber protection on all your devices. No matter whether your staff is office based or remote working, it will warn you of any potential threats, flag them before any malware can load and block access.
Data Back Up: A disaster such as a malware attack, fire, flood or theft, can paralyse a business. Our specialist disaster recovery service helps you prevent and resolve these issues. MFTS helps you choose, deploy and manage the backup and recovery solution that’s best for your business. We offer multiple options that will meet your backup and recovery needs. As your data backup and disaster recovery system is one of the most important investments for protecting your company, don’t leave this to chance.
Microsoft Office 365: As a certified Microsoft partner, we can answer any questions you have. We help your business select the right Microsoft products and plans, help you migrate from your current solution, and provide ongoing management along with our 24/7/365 monitoring.
Managed Wifi: We offer reliable managed Wi-Fi across your building, including a full Wi-Fi survey for your building or business, using only market leading WiFi products such as Draytek. Our pre-installation plan will help ensure you get the coverage you need.
Business IT Support FAQs
Do we support flexible and remote working?
Yes. This is now more prevalent than ever before. We have a broad range of product that facilitate home working or flexible remote working locations. Whatever the setup you require we can provide the best IT Support and Services for that solution.
What areas of the UK do you offer IT Support and IT Services?
The majority of our IT Support is now done remotely. We currently have customers based in England, Scotland and Wales. Our main office is based in Tunbridge Wells, Kent from where we service the south of England and all areas of greater London. We also have an office in Worthing and Dundee.
Do you offer other services than just IT?
Yes, we can offer the full range of solutions you need for a office based or fully flexible working environment such as Business Phone Lines, Call Recording, High Speed Business Broadband, Business Mobiles and Business Phone systems that are Hosted or premise based.
For reliable Outsourced IT Support or if you would like to discuss your options, please contact us, or call us on 01892 577 577.