Providing market-leading IT support for businesses in Sussex

Sussex IT support company that offers 24x7x365 monitoring.

Delivering market-leading expertise in professional outsourced IT services to boost performance. 

Business IT support and services in Sussex from a specialist outsourcing provider

Take away the headache of having to monitor and manage your own IT network by outsourcing.

At MFTS, we have designed a range of IT support packages to suit a variety of business needs. Whether you’re working solely in an office, the majority of your staff work remotely or you’re operating a hybrid working system, we have a package to suit.

Flexible business IT service packages are important for the modern working environment. We understand that access to fast IT support is a must for employees wherever they’re based.

As further peace of mind, our engineers regularly undertake vendor-based training to ensure they are up to date in the latest technologies.

IT Support Team in Sussex

Get in contact and ask us how we can help with your Business IT Support in Sussex

    Our business IT services and support has got you covered

    Data Back Up: We have developed a specialist disaster recovery service to help prevent and resolve issues such as a malware attacks, fire, flood or theft. We understand that disasters such as these can paralyse a business.  A such, a data backup and disaster recovery system is one of the most important investments you can make for protecting your company.  At MFTS, we’ll help you choose, deploy and manage a backup and recovery solution that’s best for your business. As we offer multiple options, you can be assured that we will have the right solution to meet your backup and recovery needs.

    Cyber Security:  In the current environment, it’s an absolute must to have a robust security plan and cyber protection on all your devices. This type of system will warn you of any potential threats and flag them before any malware can load and block access. It doesn’t matter whether your staff are office based or working remotely. The security system will protect them wherever they’re based.  We are a certified Cyber Essentials IT supplier so can guide you through this.

    Email Security: Get your incoming email inspected for malicious threats at all times. By doing this, you’ll be protecting your company’s mailboxes, data, users and organisation from cybersecurity attacks and schemes.  Fraudsters can use your email account to access your company’s network, devices and data. Once they gain access, you are open to email cyber fraud because everything within your network becomes vulnerable.

    Managed Wifi: We only use market leading WiFi products such as Draytek. For reliable Managed Wi-Fi across your building, MFTS offers a full Wi-Fi survey for your building or business. We can also put together a pre-installation plan to ensure you get the coverage you need.

    Microsoft Office 365: We are a certified Microsoft partner, so we can answer any questions you may have. As well as helping your business select the right Microsoft products and plans, we will assist you with the migration from your current solution, providing ongoing management along with our 24/7/365 monitoring.

    Sussex IT Support

    Some of our professional qualifications that ensure your outsourced business IT support is in safe hands

    Microsoft Certified
    CompTIA Network+ certified
    AgilePM certified
    Authorised Draytek Partner

    Why you should choose MFTS as your outsourced provider for IT services and support

    MFTS is a leading Managed IT Services company in Sussex that offers a wide range of solutions including:

    Monitoring service around the clock

    Account managers for direct contact and expert assistance

    Tailor made IT solutions built to give you maximum benefit

    Proactive care of all your IT support needs

    Always kept up-to-date with state-of-the-art network monitoring and management

    World-class secure cloud data backup services

    Full support for Microsoft Office 365 and many other solutions such as Cyber Security

    Why outsourcing your IT services and support makes good financial sense

    We offer end-to-end solutions for all your IT requirements. Our solutions are scalable and affordable. With monthly pricing, you’ll know exactly what you are paying for each month. Many think that outsourcing IT support services is more expensive but this is not the case. It can actually be much cheaper than employing in-house IT staff. Also, for many SME’s, outsourcing IT support services frees up time to dedicate to other areas of the business.

    By using a reliable Sussex IT support company, you can mitigate the risks of a systems failures or Cyber-attack. When these do happen, they can be very costly and no business wants that.  Outsourcing your cyber security plan to a certified Cyber Essentials support company is a great way to keep your business protected.  Call us about this today.

    IT Engineer Sussex

    Our partners help us to provide the market-leading IT services and support for Sussex businesses

    As a 5 star rated Sussex IT support company, we only use the best and most reliable products. Our IT experts hold accreditations with many market-leading IT suppliers such as Microsoft, Cisco, Draytek, N-able, SentinelOne.  As such, this enables us to be proactive in the maintenance of your IT network to monitor and maintain its overall health and performance.

    Microsoft reseller logo
    Cisco trained
    Draytek partner logo Sussex
    N-able partner logo sussex
    SentinelOne partner

    Don’t be worried about changing your IT support company. With us, you’re in safe hands

    We’ll fully guide you through the onboarding process.  At MFTS, we pride ourselves on delivering an excellent customer experience from the get-go and our comprehensive onboarding process is a key part of this experience.  When you work with us, you get qualified PRINCE2 project managers that plan all our installations.

    There may be hesitancy to make the change. This is because of the concerns over the possible stress or difficulties it might cause, or due to the fear of the time pressures in doing so. However, there often comes a point when a company knows their existing IT provider is no longer right for them.

    We understand that it might seem daunting to change but it needn’t be.  With the right partner, the changeover can be straightforward and stress free.

    Whether it’s repeated poor response times, a major project failure, high costs or an obvious skills gap, if there are signs that the relationship needs to end, it’s time to do something about it.

    Sussex IT Engineer at desk

    Your questions about Business IT Support

    Do we support flexible and remote working?
    Yes.  This is now more prevalent than ever before.  We have a broad range of product that facilitate home working or flexible remote working locations.  Whatever the setup you require we can provide the best IT Support and Services for that solution.

    What areas of the UK do you offer IT Support and IT Services?
    The majority of our IT Support is now done remotely.  We currently have customers based in England, Scotland and Wales.  Our main office is based in Tunbridge Wells, Kent from where we service the south of England.  We also have an office in London, Worthing and Dundee.

    Do you offer other services than just IT?
    Yes, we can offer the full range of solutions you need for a office based or fully flexible working environment such as Business Phone Lines, Call Recording, Fibre Business Broadband, Business Mobiles and Business Phone systems that are Hosted or premise based.

    For reliable Outsourced IT Support or if you would like to discuss your options, please contact us, or call us on 01892 577 577.