NEC Telephone Engineers

NEC telephone system support from fully accredited NEC phone engineers

At MFTS, we have experienced and fully qualified NEC phone engineers. As such, we can deliver NEC telephone system support, repairs, phone system maintenance and management.  Therefore, if you need urgent support, contact us here.

NEC Telephone

Contact us today and get supported

    NEC Phone System Support

    As an NEC partner, we provide telephone system maintenance contracts and one-off call outs. For instance, this could be for new and older NEC telephone systems that have been discontinued or are no longer supported by the manufacturer.

    Currently, many phone systems are moving to the cloud. To this end, hybrid systems, such as those offered by NEC, allow you to use smart phone apps to take calls on-the-go.

    Fortunately, at MFTS, we have NEC Telephone Engineers in house. As such, we can modify your existing system so that it can be used for mobile. Ultimately, this will allow you to keep using your old system with the advantage of lower costs.

    NEC telephone engineers


    Services Offered

    • Emergency call outs and fault fixing
    • Office moves
    • New telephone system installation
    • Supply of business phones, accessories and parts
    • Software Support
    • Programming

    What do you get with a maintenance package?

    • 365 day support – where available
    • Personal Account Manager and support line answered by a person
    • Nationwide engineers
    • Support for manufactured discontinued equipment
    • Providing business with telecommunications since 2000
    • Annual system service and health check

    Currently supported systems…

    • SV8100 NEC
    • NEC SV9100
    • SL1100 NEC
    • XN120 NEC
    • SL2100 NEC
    • NEC Univerge Blue

    If your system is not listed above, please get in touch as we may still support it.

    We have a range of free video users guides for NEC business phones here.

    **Due to the age of some of the systems, various parts have become life limited and therefore we may only be able to offer a Best Endeavours Support Contract**

    To find out more about our support services

    Download our free eguides here

    Is your phone system holding you back or helping you fly?

    When is the time right to upgrade to a modern phone system?

    Free DT800 video “how to” user guides

    Call Forwarding

    One Touch Speed Dial

    How to make a redial

    Do not disturb

    How to view missed calls

    How to look after NEC systems that are no longer supported by the manufacturer.  Use our NEC telephone engineers!

    Fortunately, we support many legacy (manufacturer-discontinued) NEC models. This means you don’t necessarily have to replace your system if you’re not yet ready. For example, we can help you keep your NEC system running for as long as you need it. Equally, we will be there to guide you when the time comes to make a change or upgrade.

    What to do about IT and telecoms services when relocating.

    Fortunately, if you’re moving offices and want to take your NEC phone system with you, we can help. Initially, our engineers will come to your office, remove your current system. In addition, they will re-install the system at your new premises.

    What happens if your NEC telephone system fails and you don’t have a maintenance contract?

    If you have an emergency fault on your NEC business phone system and you do not have a maintenance package, we can still help. Call us on 01892 577 577 and we will be able to offer technical support, emergency fault fixing and diagnosis as well as setting up remote working.

    Bespoke NEC business phone system maintenance and service contracts.

    To avoid the potential loss in business from a system failure, we recommend an ongoing maintenance contract. For instance, with an NEC telephone system maintenance package you will get:
    • 365-day support (where available)
    • Personal Account Manager and support line
    • Nationwide engineers
    • Support for manufacturer discontinued equipment
    • Experienced in providing business telecommunications since 2000
    • Once a year system health check

    If you need NEC telephone system engineers or to request a quote, please