Telephone System Support
Get Professional Telephone System Support for Businesses Across the UK

Your telephone system is vital to your business success. For instance, if your business telephone system fails and you don’t have a maintenance contract or a professional company to support you, what would happen?
MF Telecom Services provides expert telephone system support for businesses of all sizes. Whether you’re using a legacy phone system, modern VoIP technology, or a hybrid setup, our engineers are on hand to provide fast, reliable maintenance, fault finding and upgrades for your business.
Should it be required, we will send one of our qualified engineers to check your telephone system and identify and resolve the fault. This will include checking power supplies, programming issues, circuit boards and line faults.
We support a wide range of systems including 3CX, BT Meridian, LG Ericsson, Avaya, NEC, Panasonic, and Unify — ensuring your business stays connected with minimal downtime. See below for more information!
Call us for a reliable, friendly, expert service even if you do not have a maintenance contract directly with us.
Get supported – Contact us today
Common Telephone System Faults We Fix
At MF Telecoms we understand how disruptive phone system problems can be to your business, and the frustration that it may cause. Our engineers are trained to diagnose and resolve a wide range of technical faults, both quickly and efficiently.
Below are some of the most common faults and issues that we come across:
Dropped calls or poor call quality.
No dial tone or intermittent signal.
Phones failing to ring or failing to receive calls.
Error messages or warning indicators.
Transferring calls, hold functions and voicemail not working as expected.
View our Portfolio of Phone System Support below:
Some of the makes of systems we support or can advise on (please call 01892 577577 or contact us if your system is not listed below):

NEC Phone Systems:
NEC SV8100
NEC SV9100
NEC SL1100
NEC XN120
NEC UNIVERGE 3C
NEC SL2100
NEC Univerge Blue

Siemens/Unify Telephone Systems:
Hicom 150e Office, Com and Point
HiCom 300 & Hicom 300e
Hipath 3350 & Hipath 3550
Hipath 3300 & Hipath 3500
Hipath 3700 & 3750
Hipath 3800
Hipath 4000
Unify Openscape Business X1, X3, X5 & X8
Openscape Office MX, HX & LX
Siemens Open Office
iSDX – Realitis

Meridian Norstar & BT Telephone Systems:
BT Norstar Compact
BT Norstar Compact Plus
BT Norstar 616
BT Norstar Modular 8×24
BT Norstar Modular 0x32
Meridian BCM
Various other BT Phone systems like BT Inspiration

Nortel Telephone Systems:
Nortel Norstar Compact
Nortel Meridian Modular
Nortel Meridian Option
Nortel CS1000
Nortel BCM

LG Ericsson Phone Systems:
iPECs & LG Cloud
Aria Soho
UCP100
eMG80
MFIM
ipLDK

Various other telephone systems we cover include:
Frequently asked questions
1. Which telephone systems do you support?
We support a wide range of telephone systems, including 3CX, BT Meridian, LG Ericsson, Avaya, NEC, Panasonic, and Unify and more.
2. Do you provide emergency telephone system support?
Yes, if your business phone system has gone down or you’re experiencing critical issues, we can arrange for same day engineer visits in most cases across the UK. Call us on 01892 577 577 for urgent support!
3. Can you help with VoIP and Cloud Based Telephone Systems?
Yes we can! We have experience with many VoIP Systems and Cloud Based Telephone Systems. We can help diagnose any connectivity problems, call quality issues and setup errors.
4. Can you upgrade or replace our current existing phone system?
Yes, we offer modern installations of new phone systems for your business, allowing you to benefit from new features that these systems offer. We also offer hybrid solutions so that your business can gradually transition to newer systems.
5. What areas do you cover?
We cover multiple locations across the UK, including: London, Kent, Sussex, Surrey and all the way to Scotland…… We also offer remote support where applicable nationwide.