Close Icon

Call 01892 577 577 or Email

Emergency Call Outs

Need a telephone system fault call out without a maintenance contract?

MF Telecom Services can help. We offer a reliable, friendly, expert service.

Business downtime can mean losing clients so we will endeavour to fix all faults as soon as possible. So if you have a telephone system fault or emergency but do not have a maintenance contract, you can still call us on 01892 577 577 and an engineer will take the time to help with an initial diagnosis.

If required we will send one of our qualified engineers to check your telephone system to identify and resolve the fault, including checking power supplies, programming issues, circuit boards and line faults.

Further support

MF Telecom Services can also help with replacement telephones, software updates, system upgrades, new extension cords / trunk cords and parts for new or legacy telephone systems.

You may prefer to choose a maintenance support package or consider a new telephone system.

MF Telecom Services offer

  • Emergency call outs, problem diagnosis and fault repair
  • Qualified engineers attending on site or off-site resolution where applicable
  • Fault testing and liaising with suppliers on your behalf to resolve issues
  • Initial problem diagnosis to try and avoid unnecessary BT call outs
  • Fixing or replacing handsets
  • 365 days support (where available)

You might also be interested in our fault finding information guide for simple tests and resolutions to some common problems.


To discuss your options or request a quote, please send an email or call 01892 577 577.

Contact Centre solutions for flexibility, scalability and resilience

MF Telecom Services is an industry-leading business communications solutions provider, based in the UK.

Partnering with leading hardware suppliers and carriers, we provide scalable solutions for businesses of all sizes. With over 15 years’ experience in the telecoms industry, we are well placed to offer sound advice, along with trustworthy solutions to take your business forward.

Call 01892 577 577 today to discuss how your business can benefit from a range on Contact Centre solutions.

Save time and money on your business telephone calls and lines

Despite new technologies and opportunities to contact businesses, such as email and online, voice calls remain an important way for customers to keep in touch with companies and having a cost-effective package combined with a reliable supplier is key to an organisation’s success.

Whether you need a new installation, or just want to change supplier, MF Telecom Services will tailor a package for you based on what you use most and provide you with the right solution, at the right price and with superior on-going service and support. And we will continue to monitor your telephone usage to make sure you have the cheapest tariff available to you.

Request a quote now

Our Services

  • Telephone Systems

    MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.

    Read more

  • Maintenance

    MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.

    Read more

  • VoIP/SIP

    Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.

    Read more

  • Connectivity

    Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.

    Read more

  • Business Mobile

    MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.

    Read more

  • Line & Calls

    MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.

    Read more

  • Call Recording

    MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.

    Read more

  • Contact Centre

    We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.

    Read more