The problem with Siemens HiPath 3000 telephone systems

by | Sep 13, 2018 | Business Telecom Services, Management & Support, Telephone System, Telephone System Maintenance

The Siemens HiPath 3000 telephone systems were declared obsolete in 2016 and no longer supported by the manufacturer from 2017 onwards.  We now see many users reporting a problem with Siemens HiPath 3000 telephone systems.

Siemens HiPath 3000 telephone systems

Despite this, MF Telecom Services continues to support businesses operating these systems.

As a supplier of telecoms equipment, MF Telecom Services offers new, refurbished and remanufactured equipment, spares and telephone systems.

For many years, we have helped businesses continue to operate and run manufacturer-discontinued telephone systems. We understand that businesses don’t always want to, or indeed cannot upgrade their telecoms equipment just because the manufacturer cannot support them anymore. And with the equipment we supply, our customers know they are getting quality spares and parts that will allow them to keep their systems up and running for as long as they need them to.

What happens, though, when your telephone system gets to the point where it’s beyond repair?

Recently, we have begun to see an increase in the number of system faults reported with the Siemens HiPath 3000 range of telephone systems.

In particular, there have been problems with voicemail auto attendants and also the power supply units.

We believe that this increase in failures and faults is due to the age of these systems and whilst we can continue to offer maintenance and support, we ask anyone operating one of these systems to seriously consider their future communications needs.

How important is being able to contact your customers and for them to contact you?

What would be the cost to your business if you are no longer able to communicate with the outside world, even if for only one day whilst the problem is rectified?

We understand the saying ‘if it ain’t broke, don’t fix it’, however, in the case of the Siemens HiPath 3000 systems, we are urging our customers to reconsider this way of thinking. Our advice, based on the increase in the number of faults and problems with these systems, is to consider your future communications needs before it is too late.

Don’t wait until something goes wrong. Take action now to avoid the stressful downtime that is just waiting to happen when your system fails you.

The Siemens HiPath 3000 systems include models: 3300, 3350, 3500, 3550, 3750 and 3800.

MF Telecom Services can talk you the through the best options for your business and help you upgrade with ease. Get in touch with us now to discuss all the options available to you.