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Telecoms giant, Avaya files for bankruptcy
On Jan 19, Avaya made an agreement with creditors to restructure its debt after the telecoms giant filed for bankruptcy under chapter 11 of the United States Bankruptcy code. The Santa Clara, California-based company has been burdened by debt stemming from an $8.2...
Phone system hacking – are you prepared?
Any business with a phone system, whether big or small, can be targeted by hackers. Unfortunately, through lack of publicity, many businesses are still unaware of the dangers and the risks. Criminals hijacked the phone system of a charity in Benwell, Newcastle, to...
Choosing the right telecommunications for your small business
As a small business or start-up, choosing the right telecommunications set-up is one of the most important decisions you will make. What business communications you will need? Phone lines An office phone system High speed broadband Mobile solutions for smart/remote...
All your business telecoms solutions provided by MF Telecoms Services
Save your business time and money by getting all your business communications from one company Communications is an integral part of any businesses success. Without the ability to communicate, how would you interact with customers and drive sales? How would employees...
Why your business is better off with a smaller telecoms company
BT have recently been criticised for profiting over investing, and subsequently forced to separate Openreach from its main business, Vodafone were fined £4.6 million for failing its customers and EE fined £2.7 million for overcharging. Amidst all this, U.S giants,...
Responsibility for recycling telephone system equipment
Europe leads the way in waste management legislation with the Waste Electrical and Electronic Equipment (WEEE) Directive, but very few UK businesses have a policy for dealing with surplus equipment. Most electronic waste ends up in landfill, with companies failing to...
Is telecommunications part of your disaster recovery plan
For many businesses, the telephone is still their primary channel of customer contact. During a disaster, the pressure is on to continue services clients. Without a disaster recovery plan and some method of customer interaction, what would you do? We have produced a...
Why You Should Upgrade your Old Business Telephone System
If your business is still relying on an old, unsupported telephone system, you may be seeing growing costs and are wondering if your organisation has outgrown your telecommunications tools. Is it time to upgrade your old Business Telephone system? If you are...
How to provide flexibility when handling inbound calls
Inbound numbers, also known as Non-Geographic Numbers (NGN's), are prefixes such as 0800 and 0845 used by businesses to provide flexibility when handling inbound calls. Companies purchase the right to use NGN's, rather than leasing the lines themselves, which means...