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Inbound Telephone Numbers

Manage incoming business more effectively with Inbound Telephone Numbers

Inbound Telephone Numbers allow you to manage your incoming business calls more effectively by routing calls directly to the right person. Customer care and talking to the correct person are two factors given to improved good customer service and increased closing of sales.

Unlike standard business phone numbers, non-geographic numbers (NGNs), such as those beginning with 0800 or 0808, are not assigned to a particular geographic location, are free of charge from all operators in the UK including mobiles, and can be routed to any landline or mobile, which we can easily and quickly update for you, giving your business full control and flexibility of incoming call management.

Organisations can also use features such as Auto Attendant and Whisper Announcement to aid customer service, and call routing for business continuity.

To find out more, read our article on inbound telephone numbers.

Combine Inbound Telephone Numbers with a Calls and Lines package to create a customer focused business, with the ease of one consolidated bill.

Benefits of Inbound Telephone Numbers

  • Business continuity – whether it is part of your Disaster Recovery Plan, you have multiple locations or you are not in the office, calls can easily and quickly be diverted to another number without disruption to the business or customer experience
  • Be a local or national business – choose a regional code to reach local markets or non-geographic numbers for one national contact option
  • Customer service – no need to change your number if you move office and miss customer calls
  • Be memorable – choose easy to remember numbers for advertising campaigns
  • Call announcements – have welcome messages to inform callers of important information

Contact us

To discuss inbound telephone numbers or any other voice communication services, please send an email or call 01892 577 577.

Reliable business broadband connectivity is essential for your business

There are numerous ways to get the speed you need to keep your business connected.

If you are unsure which is the best business broadband for your business, MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your business needs and speed requirements.

To discuss your business broadband connectivity options or request a quote, please call us now on 01892 577 577.

Contact Centre solutions for flexibility, scalability and resilience

MF Telecom Services is an industry-leading business communications solutions provider, based in the UK.

Partnering with leading hardware suppliers and carriers, we provide scalable solutions for businesses of all sizes. With over 15 years’ experience in the telecoms industry, we are well placed to offer sound advice, along with trustworthy solutions to take your business forward.

Call 01892 577 577 today to discuss how your business can benefit from a range on Contact Centre solutions.

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