Inbound Telephone Numbers allow you to manage your incoming business calls more effectively by routing calls directly to the right person. Customer care and talking to the correct person are two factors given to improved good customer service and increased closing of sales.
Unlike standard business phone numbers, non-geographic numbers (NGNs), such as those beginning with 0800 or 0808, are not assigned to a particular geographic location, are free of charge from all operators in the UK including mobiles, and can be routed to any landline or mobile, which we can easily and quickly update for you, giving your business full control and flexibility of incoming call management.
Organisations can also use features such as Auto Attendant and Whisper Announcement to aid customer service, and call routing for business continuity.
To find out more, read our article on inbound telephone numbers.
Combine Inbound Telephone Numbers with a Calls and Lines package to create a customer focused business, with the ease of one consolidated bill.
Travelling and working on the go is an accepted part of working life. Business mobiles are crucial to keep you connected with colleagues and clients.
The right business mobile solution can also divert calls to a mobile phone when you are out of the office or as part of your disaster recovery plan.
MF Telecom Services works with leading mobile networks to ensure we have access to the best deals available with coverage in the right areas for you. We also analyse your mobile usage to ensure you have the best tariff for your business requirements.
Whilst automatic recording captures all calls, on-demand recording allows you to choose which calls you record, including individual calls, or those made from specified user’s desk phones, softphones or smartphones.
Other options include automatic recording of all inbound calls, or just those made to specific departments or users.
With all of the call recording data stored on a PC, simple search tools allow you to have access to any recording at any time.
MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.
MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.
Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.
Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.
MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.
We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.