Inbound Telephone Numbers allow you to manage your incoming business calls more effectively by routing calls directly to the right person. Customer care and talking to the correct person are two factors given to improved good customer service and increased closing of sales.
Unlike standard business phone numbers, non-geographic numbers (NGNs), such as those beginning with 0800 or 0808, are not assigned to a particular geographic location, are free of charge from all operators in the UK including mobiles, and can be routed to any landline or mobile, which we can easily and quickly update for you, giving your business full control and flexibility of incoming call management.
Organisations can also use features such as Auto Attendant and Whisper Announcement to aid customer service, and call routing for business continuity.
To find out more, read our article on inbound telephone numbers.
Combine Inbound Telephone Numbers with a Calls and Lines package to create a customer focused business, with the ease of one consolidated bill.
Voice over Internet Protocol (VoIP) is a phone service delivered over the internet, instead of via a public switch telephone network (PSTN). It unifies all your systems and can link multiple sites using a router, sending the call out over a data line.
VoIP is suitable for business with a data line which has a resilient data connection with at least 100k upload speed per user/call. Installing VoIP phones on Low Grade Broadband connections will cause Packet loss and dropped calls.
Read our Beginner’s guide to VoIP article.
Integrate Unified Communications technology streamline processes and support a collaborative approach which can save employees time and your business money.
Voice over Internet Protocol (VoIP)
Suitable for business with a data connection of at least 100k upload, Voice over Internet Protocol, otherwise known as VoIP, is scalable, cost-effective and allows for flexible working environments.
Session Initiation Protocol (SIP)
A halfway solution between ISDN and full VoIP, Session Initiation Protocol or SIP allows for video conferencing, instant messaging, media distribution and other applications, on top of voice calls.
MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.
MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.
Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.
Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.
MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.
We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.