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Business Telephone Contracts

Protect your business with a bespoke telephone system support contract

MF Telecom Services offers maintenance contracts which are tailored to your specific business requirements.

Our support contracts provide you with the reassurance that your business is supported by a team of experts who can maintain and repair your telephone system or offer technical support to keep your business running at all times. MF Telecom Services can also support you with your business continuity planning.

Even if you have not purchased your PBX or VoIP system from us, we will be able to help. Our in-house engineers are fully trained and experienced in supporting new and many legacy telephone systems.

Our support contracts

We understand that the same solution is not right for everyone. Our bespoke care options allow you to select what is important to you and at a price you can afford.

Our maintenance packages include an annual telephone system health check to ensure it is working at optimum capacity. Our team of engineers offer software support, programming, system installation, handset supply and support for telephone equipment no longer manufactured. We will also help you set your phone features and functionality.

MF Telecom Services has nationwide engineers and provide 365 day support where available. As with all our services, clients have a personal account manager and support line for help with all your maintenance enquiries.

MF Telecom Services has

  • Fully accredited Siemens, NEC & Unify installers & maintainers
  • NEC System Engineers
  • Siemens / Unify System Engineers
  • Meridian Norstar System Engineers

Contact us

To discuss telephone system support contracts options or request a quote, please send an email or call 01892 577 577.

VoIP is available for computers, smartphones and other devices

Voice over Internet Protocol (VoIP) is a phone service delivered over the internet, instead of via a public switch telephone network (PSTN). It unifies all your systems and can link multiple sites using a router, sending the call out over a data line.

VoIP is suitable for business with a data line which has a resilient data connection with at least 100k upload speed per user/call. Installing VoIP phones on Low Grade Broadband connections will cause Packet loss and dropped calls.

Read our Beginner’s guide to VoIP article.

Save time and money on your business telephone calls and lines

Despite new technologies and opportunities to contact businesses, such as email and online, voice calls remain an important way for customers to keep in touch with companies and having a cost-effective package combined with a reliable supplier is key to an organisation’s success.

Whether you need a new installation, or just want to change supplier, MF Telecom Services will tailor a package for you based on what you use most and provide you with the right solution, at the right price and with superior on-going service and support. And we will continue to monitor your telephone usage to make sure you have the cheapest tariff available to you.

Request a quote now

Our Services

  • Telephone Systems

    MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.

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  • Maintenance

    MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.

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  • VoIP/SIP

    Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.

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  • Connectivity

    Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.

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  • Business Mobile

    MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.

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  • Line & Calls

    MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.

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  • Call Recording

    MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.

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  • Contact Centre

    We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.

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