MF Telecom Services offers maintenance contracts which are tailored to your specific business requirements.
Our support contracts provide you with the reassurance that your business is supported by a team of experts who can maintain and repair your telephone system or offer technical support to keep your business running at all times. MF Telecom Services can also support you with your business continuity planning.
Even if you have not purchased your PBX or VoIP system from us, we will be able to help. Our in-house engineers are fully trained and experienced in supporting new and many legacy telephone systems.
We understand that the same solution is not right for everyone. Our bespoke care options allow you to select what is important to you and at a price you can afford.
Our maintenance packages include an annual telephone system health check to ensure it is working at optimum capacity. Our team of engineers offer software support, programming, system installation, handset supply and support for telephone equipment no longer manufactured. We will also help you set your phone features and functionality.
MF Telecom Services has nationwide engineers and provide 365 day support where available. As with all our services, clients have a personal account manager and support line for help with all your maintenance enquiries.
Integrate Unified Communications technology streamline processes and support a collaborative approach which can save employees time and your business money.
Voice over Internet Protocol (VoIP)
Suitable for business with a data connection of at least 100k upload, Voice over Internet Protocol, otherwise known as VoIP, is scalable, cost-effective and allows for flexible working environments.
Session Initiation Protocol (SIP)
A halfway solution between ISDN and full VoIP, Session Initiation Protocol or SIP allows for video conferencing, instant messaging, media distribution and other applications, on top of voice calls.
Whilst automatic recording captures all calls, on-demand recording allows you to choose which calls you record, including individual calls, or those made from specified user’s desk phones, softphones or smartphones.
Other options include automatic recording of all inbound calls, or just those made to specific departments or users.
With all of the call recording data stored on a PC, simple search tools allow you to have access to any recording at any time.
MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.
MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.
Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.
Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.
MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.
We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.