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Case study

Caremark – home care provider offering domiciliary care

The Requirements

Caremark is a home care provider offering domiciliary care, personal support, home help and companionship services.

A new Caremark franchise was opening in West Kent and the new team needed a cost effective telecommunication solution that would allow them to start small, but would be adaptable to expand as they grew.

The Solution

MF Telecom Services installed a Voice over Internet Protocol (VoIP) system and Fibre (FTTC) broadband via a converged circuit. VoIP is a low cost option for small businesses who need a scalable platform. Lines can be added or removed as the business changes. Fibre is a business grade broadband solution that offers better speeds and reliability than ADSL and is suitable for companies who do not yet need the more expensive options.

The converged circuit allowed the VoIP system and Fibre broadband to be separate, so as to increase the reliability of the service.

Our service

MF Telecom Services discussed the available options and advised on the best route for the local Caremark team. The engineers managed the supply and installation of the VoIP and Fibre broadband package, as well as setting up the converged circuit. This engineering support added an additional, valuable resource with specialist knowledge to the Caremark team,  allowing them to concentrate on setting up their business.

MF Telecom Services continues to provide VoIP lines and calls and Fibre broadband services.

Contact us

To find out more about MF Telecom Services, including our VoIP, installation and broadband connectivity solutions, send an email or call us on 01892 577 577.

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