Today’s business world needs a communications solution to be scalable, cost-effective, disaster proof and future proof. Voice over Internet Protocol (VoIP) can offer all this.
Voice over Internet Protocol (VoIP) is a phone service delivered over the internet, instead of via a public switch telephone network (PSTN). It unifies all your systems and can link multiple sites using a router, sending the call out over a data line.
VoIP is suitable for business with a data line which has a resilient data connection with at least 100k upload speed per user/call. Installing VoIP phones on Low Grade Broadband connections will cause Packet loss and dropped calls.
A hosted VoIP platform is a flexible alternative that is ideal for businesses moving away from traditional office-based working practices and also for those businesses that wish to avoid expensive start-up costs of a small business phone system.
Read our Beginner’s guide to VoIP article.
Whilst automatic recording captures all calls, on-demand recording allows you to choose which calls you record, including individual calls, or those made from specified user’s desk phones, softphones or smartphones.
Other options include automatic recording of all inbound calls, or just those made to specific departments or users.
With all of the call recording data stored on a PC, simple search tools allow you to have access to any recording at any time.
Despite new technologies and opportunities to contact businesses, such as email and online, voice calls remain an important way for customers to keep in touch with companies and having a cost-effective package combined with a reliable supplier is key to an organisation’s success.
Whether you need a new installation, or just want to change supplier, MF Telecom Services will tailor a package for you based on what you use most and provide you with the right solution, at the right price and with superior on-going service and support. And we will continue to monitor your telephone usage to make sure you have the cheapest tariff available to you.
MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.
MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.
Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.
Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.
MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.
MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.
We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.