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Unified Communications

Create a more productive and cost-effective organisation with a Unified Communications solution

A productive workforce needs collaborative technology.  MF Telecom Services can support your business in creating a more productive and cost-effective organisation with a Unified Communications (UC) solution.

What is Unified Communications?

By employing Unified Communications, all your crucial data and solutions can be stored in one centralised location, enabling access from across offices globally, giving employees flexibility to work from various locations.

Your business can also take advantage of tools which enable hot desking, access to information across devices and locations, intelligent call handling, sharing documents in real-time, contacting colleagues through instant messaging, audio and video conferencing, access to a smart directory, and much more.

All this is designed to improve customer service, streamline business processes, boost productivity and ultimately increase sales.

What are the options?

MF Telecom Services can offer various Unified Communications’ options from an extensive list of manufacturers including: NEC, Polycom, Avaya, Cisco, Mitel, Panasonic, Siemens, Microsoft.

What are the benefits of Unified Communications?

Companies with a collaborative and communicative workforce improve productivity and efficiency. Unified Communications technology has many advantages over a traditional PBX telephone system, particularly in larger, growing and multi-site organisations.

  • Increase collaboration – share and access documents across devices and locations
  • Cost effective – increased staff productivity, utilising BYOD, hot desking and reduced travel
  • Optimise business processes – integration of all communication tools to streamline practices and time management
  • Improve communication – increased possibilities for team work,
  • Flexibility – many applications can be tailored to individual employee requirements, including job role and location

Contact us

To discuss your options or request a quote, please send an email or call 01892 577 577.

Find out more about options available for your business

Unified Communications

Integrate Unified Communications technology streamline processes and support a collaborative approach which can save employees time and your business money.

Voice over Internet Protocol (VoIP)

Suitable for business with a data connection of at least 100k upload, Voice over Internet Protocol, otherwise known as VoIP, is scalable, cost-effective and allows for flexible working environments.

Session Initiation Protocol (SIP)

A halfway solution between ISDN and full VoIP, Session Initiation Protocol or SIP allows for video conferencing, instant messaging, media distribution and other applications, on top of voice calls.

VoIP is available for computers, smartphones and other devices

Voice over Internet Protocol (VoIP) is a phone service delivered over the internet, instead of via a public switch telephone network (PSTN). It unifies all your systems and can link multiple sites using a router, sending the call out over a data line.

VoIP is suitable for business with a data line which has a resilient data connection with at least 100k upload speed per user/call. Installing VoIP phones on Low Grade Broadband connections will cause Packet loss and dropped calls.

Read our Beginner’s guide to VoIP article.

Request a quote now

Our Services

  • Telephone Systems

    MF Telecom Services has a fantastic position in the marketplace. We do not sell on brand or best price. We work with you to get the best bespoke telecoms solution that is right for you and your business.

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  • Maintenance

    MF Telecom Services can offer UK businesses a cost-effective maintenance package that will enable you to get your critical telecommunications system up and running if something goes wrong.

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  • VoIP/SIP

    Every business needs a communcations solution to be scalable, cost-effective, reliable, disaster proof and future proof. Voice over Internet Protocol (VoIP) will provide your business with all of this.

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  • Connectivity

    Superfast, reliable broadband is essential for business. MF Telecom Services will talk you through the options available and advise on the most cost-effective choice that will match your speed requirements.

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  • Business Mobile

    MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for your business needs.

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  • Line & Calls

    MF Telecom Services are typically a third cheaper than BT. We will tailor a package for you based on what you use most - be that international calls, calls to mobiles or something else.

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  • Call Recording

    MF Telecom Services works with leading mobile network providers to ensure you have access to the right coverage and the very best deals available for you business needs.

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  • Contact Centre

    We are happy to offer free advice and help where we can. Listed here are answers to some of our most frequently asked questions about business telecom services and system maintenance.

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